Himen Art

Shipping Policy


Himen Art is committed to fast and safe delivery, straight from our factory in the Philippines to you.

1.Delivery Coverage

Himen Art provides nationwide delivery across the Philippines (Metro Manila, Luzon, Visayas, and Mindanao) through trusted domestic courier partners (such as J&T Express).

2.Order Processing Time

Once the customer confirms the design, the order is put into production within 24-36 working hours. Each product goes through a quality inspection step before being packaged and handed over to the shipping carrier within the same working day.

3.Delivery Time

Estimated delivery time is 3 to 5 working days for Metro Manila, and 5 to 7 working days for provincial areas (Luzon, Visayas, Mindanao) from the date the order is handed over to the shipping carrier.

24-36 Hours

Processing Time

5-7 Working Days

Delivery Time

Nationwide

Delivery Coverage

4.Shipping Fee

Shipping fee depends on your delivery region, and is waived once your order reaches that region's free-shipping threshold. The exact fee is shown at checkout once you select your address.

₱150

Metro Manila — free from ₱3,000

₱250

Luzon — free from ₱5,000

₱350

Visayas — free from ₱7,000

₱400

Mindanao — free from ₱8,000

5.Packaging

Each product is packaged with multiple layers of impact protection, including:
  • Bubble wrap protecting the surface
  • Multiple layers of bubble cushioning to prevent impact
  • A sturdy specialized outer carton box
This ensures the product reaches the customer intact and in its original factory condition.

6.Order Tracking

Once the order is handed over to the carrier, customers will receive a tracking number via SMS, Email, or Facebook Messenger to actively track the delivery status.

7.Shipping Incidents

If the product is damaged during shipping, please:
  • Take photos of the packaging and the product immediately upon receipt
  • Contact Himen Art within 48 hours of receiving the product
Himen Art will provide support in accordance with the corresponding Return & Warranty Policy.